PRIVACY POLICY

Effective Date: January 1, 2026

1. Introduction

Fairmont Alliance ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our website visitors, prospective clients, existing clients, business partners, and users of our services.

This Privacy Policy explains how Fairmont Alliance collects, uses, stores, protects, and discloses information when you:

  • visit our website;

  • contact our company;

  • request information about our services;

  • engage our IT consulting services;

  • communicate with our team;

  • interact with our online platforms.

Fairmont Alliance provides professional IT consulting services focused on Data Engineering, Data Analytics, Business Intelligence, Cloud Solutions, and modern data infrastructure.

By accessing our website or using our services, you acknowledge that you have reviewed and understood this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • the Fairmont Alliance website;

  • online contact forms;

  • email communications;

  • consultation requests;

  • business communications;

  • consulting engagements;

  • project-related interactions.

This Policy does not apply to third-party websites, applications, or services that are not owned or controlled by Fairmont Alliance.

3. Information We Collect

Fairmont Alliance may collect different categories of information depending on your interaction with us.

3.1 Personal Information

Personal information may include:

  • Full name;

  • Email address;

  • Telephone number;

  • Business address;

  • Company name;

  • Job title;

  • Professional information;

  • Billing information;

  • Information submitted through contact forms;

  • Communication records.

3.2 Business and Project Information

When providing IT consulting services, we may collect information related to your organization, including:

  • Business requirements;

  • Technology environment;

  • Existing infrastructure;

  • Data architecture information;

  • System documentation;

  • Cloud environment information;

  • Analytics requirements;

  • Project specifications;

  • Technical requirements.

This information is collected only for purposes related to providing contracted services.

3.3 Technical Information

When you visit our website, we may automatically collect technical information, including:

  • IP address;

  • Browser type;

  • Device information;

  • Operating system;

  • Website activity;

  • Pages visited;

  • Date and time of access;

  • Referral information;

  • General geographic information.

3.4 Information From Communications

When you communicate with Fairmont Alliance, we may collect records of those communications, including:

  • emails;

  • consultation discussions;

  • support requests;

  • project communications;

  • feedback.

4. How We Collect Information

We may collect information through:

  • website forms;

  • direct email communication;

  • phone conversations;

  • scheduled consultations;

  • service agreements;

  • project documentation;

  • business interactions;

  • cookies and similar technologies.

Some information may be collected automatically when you access our website.

5. How We Use Information

Fairmont Alliance uses collected information for legitimate business purposes, including:

Providing Services

We use information to:

  • understand client requirements;

  • provide IT consulting services;

  • develop technical solutions;

  • perform assessments;

  • manage projects;

  • deliver agreed services.

Business Communication

We may use information to:

  • respond to inquiries;

  • provide proposals;

  • schedule consultations;

  • communicate project updates;

  • provide customer support.

Business Operations

Information may be used for:

  • invoicing;

  • accounting;

  • contract management;

  • internal administration;

  • service improvement;

  • security monitoring.

Website Improvement

We may analyze website usage to:

  • improve functionality;

  • understand visitor behavior;

  • optimize user experience;

  • improve content.

Legal and Security Purposes

We may use information to:

  • comply with legal obligations;

  • protect our rights;

  • prevent fraud;

  • enforce agreements;

  • maintain security.

6. Legal Basis for Processing Information

Where applicable, Fairmont Alliance processes personal information based on:

  • performance of a contract;

  • legitimate business interests;

  • compliance with legal obligations;

  • consent provided by the individual.

7. Information Sharing and Disclosure

Fairmont Alliance does not sell personal information.

We may share information only in limited circumstances.

7.1 Service Providers

We may share information with trusted providers that support our operations, including:

  • hosting providers;

  • cloud service providers;

  • payment processors;

  • communication platforms;

  • analytics providers;

  • business software providers.

These providers are permitted to use information only for providing services to Fairmont Alliance.

7.2 Professional Advisors

We may disclose information to:

  • attorneys;

  • accountants;

  • auditors;

  • insurance providers;

when necessary for legitimate business purposes.

7.3 Legal Requirements

We may disclose information when required to:

  • comply with applicable laws;

  • respond to legal requests;

  • protect our rights;

  • investigate fraud;

  • protect users or public safety.

7.4 Business Transfers

If Fairmont Alliance participates in:

  • merger;

  • acquisition;

  • financing;

  • restructuring;

  • sale of assets;

information may be transferred as part of that transaction.

8. Client Confidential Information

Because Fairmont Alliance provides IT consulting services, we may receive confidential business and technical information from clients.

We treat client information as confidential and use it only for purposes related to the engagement.

Confidential information may include:

  • business strategies;

  • technical documentation;

  • system architecture;

  • databases;

  • security information;

  • proprietary processes.

We do not sell, publish, or disclose client information except as permitted by agreement or law.

9. Data Security

Fairmont Alliance implements reasonable technical and organizational safeguards designed to protect information.

Security measures may include:

  • access controls;

  • authentication requirements;

  • secure communication methods;

  • confidentiality obligations;

  • infrastructure protection;

  • monitoring procedures.

However, no electronic storage system or internet transmission method can guarantee absolute security.

10. Data Retention

Fairmont Alliance retains information only for as long as necessary for:

  • providing services;

  • maintaining business records;

  • complying with legal obligations;

  • resolving disputes;

  • enforcing agreements.

Retention periods may vary depending on the nature of the information.

11. Cookies and Tracking Technologies

Fairmont Alliance may use cookies and similar technologies to:

  • improve website functionality;

  • analyze website traffic;

  • understand user behavior;

  • maintain security;

  • improve online experience.

Additional information regarding cookies is available in our Cookie Policy.

12. Third-Party Websites

Our website may contain links to third-party websites.

Fairmont Alliance is not responsible for:

  • third-party privacy practices;

  • website content;

  • security measures;

  • data handling procedures.

Users should review the privacy policies of third-party websites independently.

13. Children's Privacy

Fairmont Alliance services are intended for businesses and professional users.

Our website is not directed toward children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

14. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • requesting access;

  • requesting correction;

  • requesting deletion;

  • restricting processing;

  • objecting to processing;

  • requesting information about data practices.

Requests may be submitted using the contact information below.

15. California Privacy Rights

California residents may have additional rights under applicable privacy laws.

These rights may include:

  • requesting disclosure of collected information;

  • requesting deletion of personal information;

  • requesting correction of inaccurate information;

  • opting out of certain data sharing practices where applicable.

Fairmont Alliance will respond to qualifying requests according to applicable law.

16. International Users

If you access our website from outside the United States, you acknowledge that information may be processed and stored in the United States or other jurisdictions where our service providers operate.

Where required, reasonable safeguards will be applied.

17. Changes to This Privacy Policy

Fairmont Alliance may update this Privacy Policy periodically.

Changes may occur due to:

  • legal requirements;

  • technology changes;

  • business updates;

  • improvements to privacy practices.

Updated versions become effective when posted on our website.

18. Contact Information

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, contact:

Fairmont Alliance

Email: FairmontAllianceLLC@proton.me

Phone: +14844731142

Company details: 455 MIMMS RD BROADWAY NC 27505

CEO: ARNOLD RENEE